Services

Phil Zhou Medical in Upland, California is built around the problems that need a physician with time — weight loss, headache and migraine, insomnia, anxiety and depression, men’s and women’s hormone health, addiction, and back and shoulder pain. $150 a visit or $99 a month, with no insurance billed.

Care is also provided by house call and by virtual doctor consultation — video visits anywhere in California.

A walk-in clinic, and no referral needed. Clinic hours are Tuesday through Thursday, noon to 8 pm, and Saturday, 9 am to 5 pm. Booking ahead holds your place and is the surest way to be seen quickly; if you come in without an appointment during those hours and there is room, you will be seen. This is a new practice accepting new patients, with immediate availability — no referral from another physician, and no authorization from an insurer, is required to be a patient here.

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What I focus on

• Weight loss
• Headache and migraine
• Insomnia
• Anxiety and depression
• Men’s health
• Women’s health and hormone therapy
• Addiction medicine
• Back and shoulder pain
• Disability physicals and paperwork

These are the problems a ten-minute visit cannot fix. They need a real history, follow-up in days rather than months, and a doctor you can text when something changes — which is exactly what membership is for.

Weight loss

Physician-supervised weight loss for $200 a month, everything included — a metabolic workup, a review of the medications that may be working against you, and prescription treatment, including GLP-1 injectables, when it is appropriate. The dose is adjusted with you rather than on a calendar, and side effects are handled by text between visits.

Headache and migraine

Four years of neurology residency at Harbor–UCLA and membership in the American Academy of Neurology, and headache is where it matters most. Migraine and chronic migraine, cluster headache, tension and cervicogenic headache, and trigeminal neuralgia and facial pain are worked up and treated here — not referred out and waited on.

• Preventive treatment chosen for your pattern of headache, and adjusted until it works
• Trigger point injections
• A plan for the attacks themselves, so a bad day does not end in an emergency room

Insomnia

A real plan to fall asleep faster and sleep through the night. It starts with why you are not sleeping: sleep apnea, restless legs, pain, anxiety or depression, a medication, alcohol or caffeine, or a schedule that works against you are all common, and each is treated differently.

Insomnia runs in my family. I used to take two hours to fall asleep, and some nights I stayed awake the entire night. Now, with herbal remedies, prescription medication, and sleep hygiene techniques, I consistently fall asleep in under 10 seconds every night.

Anxiety and depression

Treated here, medically and without a wait. Most people who need care for anxiety or depression do not need a specialist to start — they need a physician who has time, will actually listen, and can follow up next week rather than next quarter. Medication management, honest conversation about what does and does not help, and a referral to a therapist or psychiatrist when the problem calls for one.

Men’s health

Fatigue, low libido, low mood and weight gain get blamed on testosterone constantly, and sometimes it really is testosterone. Low testosterone is diagnosed the way it is supposed to be: symptoms plus a confirmed low morning level on more than one occasion, and a search for why. If you have it, treatment is monitored properly — blood counts, PSA where it is indicated, and a conversation about fertility before starting rather than after.

If your levels are normal and you still feel terrible, the job is to find what is actually causing it — sleep apnea, thyroid disease, depression, a medication, alcohol. Testosterone is a controlled medication, so it requires an in-person visit and exam every time, including refills.

Erectile dysfunction. I can help you get stronger, stiffer, longer-lasting erections. ED is common, very treatable, and nothing to be embarrassed about — and it is often an early sign of something worth finding, like heart disease, diabetes, low testosterone, or a medication side effect, so the workup is part of the treatment. Most men do well on an inexpensive generic prescription, adjusted until it works for you, and follow-up happens discreetly by text.

Women’s health and hormone therapy

Menopause and perimenopause care with enough time to take the history: hot flashes, night sweats, sleep that fell apart, mood changes, brain fog, painful sex, urinary symptoms. We go through your personal and family history, your cardiovascular and breast cancer risk, and what the current evidence says about hormone therapy for someone in your situation — which has changed a great deal and is not what your mother was told.

When it is appropriate, I prescribe standard FDA-approved estrogen and progesterone, including local vaginal estrogen where that is the right tool. When it is not, there are real non-hormonal options, and they are not consolation prizes.

Addiction medicine

Alcohol, opioids, nicotine and other substances, treated as the medical problems they are. For alcohol and opioid use disorder there are effective, FDA-approved medications that most people are never offered, and quitting smoking goes best with medication and a plan together. What makes the difference is follow-up often enough to catch a bad week before it becomes a relapse — which a membership makes easy.

Nothing here is billed to an insurer, so nothing about your treatment appears on an insurance claim. Controlled medications require an in-person visit and exam every time, including refills.

Back and shoulder pain

Pain is a symptom, not a diagnosis, and finding the diagnosis takes a proper history and an examination — the part a fifteen-minute visit skips. Back, neck and shoulder pain are evaluated here with enough time to work out whether the problem is a joint, a muscle or a nerve, because each is treated differently.

• Shoulder and joint injections and trigger point injections, done in the office
• Medications chosen on a case-by-case basis
• A specific physical therapy prescription, not a vague suggestion
• Imaging when it will change the plan, and a straight answer about whether surgery is worth considering

This is not an opioid practice. When a controlled medication is genuinely indicated, it requires an in-person visit and exam every time.

Disability physicals and paperwork

Disability paperwork is where a rushed visit costs people the most. The forms ask what you can and cannot do — how long you can sit, stand, lift, concentrate, or work in a day — and the answers carry weight only when they come from a physician who has actually examined you and read your records. Most offices treat this as an afterthought or decline to do it at all. Here it gets a proper visit.

• Disability physicals — a full examination, with your history and records reviewed, documented for the claim
• Social Security disability (SSDI and SSI) medical source statements and supporting letters
• California State Disability Insurance (SDI) physician certification
• Short- and long-term disability insurance claim forms and attending physician statements
• FMLA and CFRA leave certification, workplace accommodation letters, and return-to-work or fitness-for-duty notes
• DMV disabled parking placard applications

A disability physical is a standard $150 visit; for members the visit and the paperwork are included. I write what the examination and the records support — which is what makes a form hold up — and I complete it promptly, because these forms usually have a deadline.

General neurology

Beyond headache, general neurology is practiced here in full: dizziness and vertigo, memory concerns, tremor and Parkinson’s disease, neuropathy, pinched nerves and sciatica, Bell’s palsy, seizures, concussion, and stroke prevention. Patients with a vagus nerve stimulator can have the device interrogated and programmed here rather than back at the implanting center.

Walk-ins and everyday care

Colds, flu and infections, rashes, sprains and minor cuts, blood pressure and diabetes follow-up, and physicals and forms are all seen here too — walk in during clinic hours, $150 a visit. They are not what this practice is built around, and insurance covers most of them elsewhere. But if you come in for one and find you like having a doctor who knows you and answers the phone, membership is $99 a month and the visit fee stops.

House calls

Some visits should come to you. If you are recovering from surgery, caring for a parent, homebound, or simply too unwell to sit in a waiting room, I will bring the visit to your house. I spent years practicing in patients’ homes before opening this practice, and it remains the part of the work I find most useful.

In the past I have made house calls for billionaires and Hollywood celebrities. Now I work for you.

Text or call to arrange one. The office is open Tuesday through Thursday, noon to 8 pm, and Saturday, 9 am to 5 pm; house calls fill in around those hours, including other weekdays, evenings, and Sundays. I travel throughout Upland and the surrounding communities — Rancho Cucamonga, Claremont, Ontario, Montclair, and La Verne. The fee depends on distance and time, and is quoted before the visit is booked, never after.

• Post-operative and post-hospital follow-up at home
• Homebound and mobility-limited patients
• Acute illness when leaving the house is a bad idea
• Evaluating an older parent in the setting where problems actually show up
• Evening and weekend availability by arrangement

Ready when you are

Call or text (562) 575-6816 to book a visit, or join as a VIP member and have a doctor in your corner every day of the year.